West Midlands Safari Park: Understanding the Cancellation Policy

West Midlands Safari Park is a popular destination for nature enthusiasts and thrill-seekers alike. However, when it comes to cancelling tickets, the park’s policies can be a bit confusing. In this blog post, we’ll dive deep into the details of the West Midlands Safari Park’s cancellation policy, helping you navigate the process with ease.

West Midlands Safari Park’s Cancellation Policy

As per the park’s terms and conditions, West Midlands Safari Park tickets are non-refundable and non-transferable. This means that once you’ve purchased your tickets, you won’t be able to get a full refund if you decide to cancel your visit.

However, the park does allow for date changes in exceptional circumstances. If you need to reschedule your visit, you’ll need to contact the park’s customer support team as soon as possible. They’ll be able to assist you with changing the date of your visit, subject to availability.

It’s important to note that any date changes may be subject to additional fees, depending on the circumstances. It’s always best to plan your visit carefully and ensure that you can attend on the scheduled date to avoid any potential issues.

Ticket Pricing and Discounts

west midlands safari park cancel tickets

West Midlands Safari Park offers a variety of ticket options, each with its own pricing structure. Here’s a breakdown of the different ticket types and their associated costs:

Day Tickets

  • Safari Drive: £19.90 when pre-booked online, £32.00 on the day
  • Safari Walk: £19.90 when pre-booked online, £32.00 on the day
  • Under 3s: Free admission

Ride Wristbands

  • Ride Wristband: £10.00 when pre-booked, £14.90 on the day
  • Little Penguin Wristband (for children 0.8m-1.0m in height): £7.00 on the day

Annual Passes

  • Annual Pass: From £99.00, offering exclusive discounts and unlimited Safari Drive access

It’s worth noting that Tesco vouchers can be used to purchase admission tickets at the Ticket Office on the day, but they are not valid against any extras such as animal food, guidebooks, ride wristbands, minibus tours, annual passes, or special events.

Accessibility and Companion Tickets

West Midlands Safari Park has partnered with Nimbus Disability to oversee essential companion tickets and easy access eligibility. Successful applicants with a +1 qualify for a free Essential Companion Ticket, which can be booked online.

This service is designed to ensure that visitors with disabilities or additional needs can enjoy the park’s attractions with the support they require. If you or a member of your party requires this service, be sure to contact the park’s customer support team for more information and to book your tickets.

Refund Processing

In the event that you need to request a refund, it’s important to note that the process can take 7-10 days to be processed. If you encounter any issues with your order, it’s crucial to report them immediately to the park’s customer support team.

By understanding the West Midlands Safari Park’s cancellation policy and ticket pricing structure, you can plan your visit with confidence and ensure that you have a memorable experience at this incredible wildlife attraction.


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